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Tech People Support

FAQ

  • How and when can I buy the V computer?

    “V is currently sold online only in limited quantities. We do this to deliver unbelievable tech at an unprecedented price. Our “flash sales” work on a first come, first serve basis.
    We are able to achieve unprecedented price to quality by selling Eve products without middleman directly to end users from the factory!

    Make sure to subscribe to our newsletter to know when the next sale will happen. We will tell you in advance! “

  • Are Eve devices available in my country

    “The V can be shipped everywhere internationally with working postal services.! People ordering from EU, US, Canada, Japan, Australia, Norway, and Switzerland have taxes prepaid, so they would not have to pay extra at customs in their countries upon import.

    For orders from India, China, Russia, Brazil, and other countries not part of the list above, we use express tracked International shipping and depending on your country regulations you might need to pay additional import duties and taxes for your order.”

  • What Shipping methods do you offer?

    We use international express shipping by DHL, UPS, or FedEx depending on your region. When choosing shipping company we focus on making sure that V will arrive to you safely! Shipping with this option depending on your location takes from 4 – 12 business days.

  • Do I need to pay import taxes and duties on my order?

    “If your shipping destination is one of the below:
    – EU
    – US
    – Canada
    – Japan
    – Australia
    – Norway
    – Switzerland

    Then you will not have to pay any additional taxes or duties when receiving V; your price already includes all applicable taxes and duties.

    For orders from all the other countries your order might be subject to import duties and taxes. Please check with your local customs whether you are subject to any additional fees”

  • I need to change my shipping address, what should I do?

    For the units sold during the V Indiegogo campaign, address change requests can be submitted through the backer’s Indiegogo account, directly to Eve. Without a written response from an Eve Team member, backers should not assume that the address change has been received and confirmed. For shipping, Eve uses the shipping address data which the backer provided on the BackerKit system, and any changes to those addresses can only be done by Eve. If you would like to change your shipping address make sure to submit support request at our website www.eve-tech.com/support

  • Are you offering discounts for students or other groups?

    Currently, we are not offering discounts for students or other groups. This is mainly because the prices are made very affordable by default to all the interested people. The main principle is that the sooner a person joins us by getting the V, the better the pricing is.

  • Where can I find V’s manual!

    You have one included with your order. You can also find it in our community here: https://eve.community/t/eve-v-user-guide/7669

  • Is V using Core i U series processors or Core I Y series fanless processors?

    V comes with Core i Y series CPUs set at 7W TDP by default. We chose Y series for their power efficiency and silent performance.

  • How do I access V’s BIOS?

    “There are 2 easy options:

    1. During power on OR reboot keep pressing delete key on the keyboard frequently this will bring you straight to BIOS

    2. In Windows, go to Settings (from Start Menu or Notification Center) > Update & Security > Recovery > Advanced startup > Restart Now. When your V reboots, choose Troubleshoot > Advanced Options > UEFI Firmware Settings.”

  • Does V have a fan?

    No! V is completely silent, using heat pipes as its cooling solution.

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CPU Models Array
RAM Array
Storage Array
CONNECTIVITY AC (2.4 GHz / 5 GHz)
2x2 MU-MIMO
Bluetooth 4.2
Miracast wireless display
PORTS 2x Full-size USB 3.0 Gen 1
1x USB 3.0 Gen 1 USB-C
1x Thunderbolt 3 USB-C
1x 3.5mm audio
1x Micro SDXC reader
DISPLAY 12.3 inch IGZO LCD
2736 x 1824 resolution
1:1400 contrast ratio, 450 nits brightness
TOUCH PANEL Gorilla Glass with anti-fingerprint
Anti-reflection coating
Metal-mesh technology
BATTERY 48 Wh
SENSORS Fingerprint, Hall, Gravity, Light, Gyroscope
AUDIO Quad speakers 1W dedicated headphone jack
Audio Jack Amplifier by Texas Instruments (tpa6133)
2 noise cancelling microphones
CAMERA 2 MP front and 5 MP back
STYLUS Windows Ink Certified N-trig with 1024 pressure levels, 2 buttons
KEYBOARD Wired and wireless backlit keyboard with glass covered precision touchpad
by Synaptics
Bluetooth 4.2, connects up to 3 devices
DIMENSIONS 295.9 x 205.3 x 8.9 mm
Os Windows 10 Home or Pro